Russia, China and Iran. Legacy systems and an aging workforce. An incredibly vulnerable national critical infrastructure. Cybersecurity threats exist almost everywhere you look. Whether it’s organized hackers, institutional breakdowns or simply a system that previously didn’t need cyber protection, the problems government cyber officials face are almost everywhere. Luckily, in recent years and too many breaches to count, there are...

Technology is changing the way government interacts with the citizens it serves, offering new tools, techniques, and frameworks. We'll explore these changing dynamics and take a look at case studies from agencies and teams who have transformed the way their services are designed, delivered, and perceived, all with an eye towards championing their customers — the citizens and people who use their services.