It’s no surprise that government leaders are undertaking massive efforts to modernize and digitize services. Citizens today demand (and deserve) a seamless and engaging experience. But how can forward-facing agencies take advantage of modern technology and improve citizen experience (CX) and engagement? We will learn: --Ways to realign your agency around digital goals --Tips for making CX a priority at your organization --Proven steps fo...

Join us October 9th for a free webinar that will show you how to: Make it easier for citizens to pay bills, apply for jobs, pay parking tickets, and more. Make it easier for staff to handle, track, and deliver inbound service requests Elevate productivity by nearly eliminating the need for in-person visits Shrink costs of service delivery by streamlining internal operations Offering digital services online is more than posting a PDF online; it...

How do clerks and local leaders become a dynamic duo? And how to smart clerks earn the respect and admiration of their counterparts in city or country leadership (council, mayors, and more)? Join this complimentary webinar to hear clerks and local leaders shed light on how they make a great team. To get to the heart of it, Granicus compiled data from dozens and dozens of award nominations submitted as part of the Granicus 2019 Clerk Spotlight...

It's inevitable: Staff leaves. And they take years of knowledge with them. While the remaining team members do the best they can, work stalls and things get missed. The good news? There are proven methods for preventing and alleviating the pains of personnel changes. Register today to gain an understanding of proven methods for preventing and alleviating the pains of personnel changes. Join us for a breakfast meeting to learn:Ways to improve p...

The 2019 Granicus National Summit is the premier gathering for government officials interested in using technology to better improve the citizen experience. Last year, more than 1,000 government employees representing over 35 organizations attended the Summit in person and via live stream. This year, expect more great content, inspirational speakers, hands-on breakout sessions and networking opportunities. Granicus software and services empowe...

The Department of Homeland Secuity (DHS) and Granicus are hosting a DHS centric communications workshop. Join us to discover best practices for engaging through digital platforms, and learn how to revitalize your current platform. Check out the agenda below, and register today to gain insights and share knowledge of DHS's digital communications efforts across the agency. Agenda 8:00am - 8:30amRegistration & Breakfast 8:30am - 9:00amWelco...

The Department of Veterans Affairs and Granicus are hosting the VA Digital Engagement Day, a free communications workshop on April 2nd at the Granicus office in DC. Granicus’ govDelivery administrators, program managers, public affairs specialists and communications professionals are encouraged to register to learn best practices and share knowledge of VA’s digital communications efforts across the enterprise. A hot breakfast with...

The public sector has always been held to high technological expectations. Because of this, they have come to expect that same level of service, delivery, speed, and quality from all levels and branches of government. For educational institutions, meeting these exacting standards of personalized and seamless digital experiences has become more difficult over time. Join us to discover how: Granicus creates tangible results for educational clien...

No individual or organization can prevent or fully predict natural disasters, imminent threats, or local tragedies. However, communications officers are expected to be prepared to address citizen safety and well-being in the event of a crisis. Is your organization prepared to successfully navigate an unforeseen disaster? Join us to hear more about how to make your organization more resilient and learn from those who’ve weathered the stor...

Engaging citizens and driving participation is a top priority for local government. But all too often, governments operate without an effective, multi-channel communications strategy. The most successful governments apply a combination of new and traditional digital channels to reach their audience, track their efforts, and become more strategic in their communications approach. Join us on Thursday, January 17th at 2:00 ET/11:00 PT to learn ho...