Overview: As an Executive Assistant, whatever your specific title and job description, you are called on to perform duties will beyond the administrative. You need leadership skills to manage a wide range of executives and their complex activities, whether in the public, private, or nonprofit sectors. You may have a team of your own. Leadership is defined as setting direction and influencing others to go in that direction. Areas Covered in the...

Overview: This webinar addresses a key facet of the process of moving into management, particularly if the new manager is leading those whom he or she used to work alongside. It will address primarily the changes that need to be made by the new manager/leader. Areas Covered in the Session: Changes needed for all new managers, i.e. new expectations, new and different stakeholders, new and different skills. Letting go of certain old responsibili...

Overview: HR Professionals are the first line of defense (and complaint) in a company. All issues, problems, and personality clashes end up on your front door, and you are expected to deal with them.How do you do it? How do you tell an employee that another employee has been complaining about them? How do you get them to be willing to not only go back to their job, but to not blow up at their coworkers because they are embarrassed and angry?HR...

Overview: Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. Areas Covered in the Session: Planning and thinking strategically a...

Overview: When prior precedence reverses by the National Labor Relations Board, it can often be overlooked by employers with no union representation in the workplace. However, the decisions of the NLRB in December 2019 certainly affect both union and non-union employees. Areas Covered in the Session : Review previous NLRB guidance regarding confidentiality requirements by employers to employees. Provide details for employers to generally requi...

Overview: Today Administrative Professionals perform many operations once performed by specialists. These activities are actually "projects" Because management doesn't recognize these assignments as projects, few Administrative Professionals receive training or tools to help manage the work efficiently and effectively. Work is added to an already full schedule, major decisions have been made elsewhere, and you have no "team" to help. Areas Cov...

Overview: This webinar covers THREE intermediate to advanced features of Excel that provide automation within the application. Formulas are equations that can perform calculations, return information, manipulate the contents of other cells, test conditions, and more. Explore what are considered the top 10 functions. Areas Covered in the Session : Learn many statistical functions including SUM, AVERAGE, MAX, MIN and COUNT Use IF and its counter...

Topic : 3-Hour Excel Automation Boot Camp: Top Ten Excel Functions, Lookup Functions (VLOOKUP, HLOOKUP, MATCH, INDEX), Basics of Excel Macros with an Introduction to VBA Overview: In this webinar, you will learn how to take your raw data, and create meaningful reports using the powerful tools in Microsoft Excel. As a business owner or manager, you have mounds and mounds of raw data transactions, and it is a monumental task to make any sense ou...

Overview: Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilitie...

Overview: Whatever organization you are working for, crises can occur at any time; recessions, unexpected mergers or acquisitions, downsizing, globalization fall out, natural disasters, pandemics, social upheaval, war...The list is endless. Leaders are expected to prepare for crises, have a contingency plan ready, and manage its implementation with minimum disruption, while staying calm and allaying the fears of team members and others. Areas...