With ever-expanding mission requirements, continuing budgetary challenges, and cumbersome legacy IT systems, federal agencies are faced with many hurdles to become fully evolved digital enterprises. Today, a single large agency or department may have many hundreds, perhaps thousands, of outdated systems in place – making meeting mission requirements in a costly, efficient, and effective manner all the more difficult. On June 21st, Servic...

Join ServiceNow and Carahsoft for a complimentary webcast to learn how to manage, enable and operate everything as a service.Register for this webcast to hear experts in IT Service Management and IT Operations Management discuss IT challenges and more, providing a Service Operations Maturity Model that anyone can use to gauge their organization’s current and future state.Attendees will learn: Strategies to drive toward these outcomes, s...

Used as a guideline, gap analysis, or road map of "must haves" for IT enterprises to be transformational, the Service Operations Maturity Model can help IT management cross-functionally to rapidly achieve a wide variety of measurable successes without over-spending already tight budgets. This seminar will provide actionable information on how Visibility, Availability, and Agility in Service-Oriented Operations can extend their investments in...