Customer Loyalty and Retention

Join us at the Customer Loyalty and Retention Summit (25th - 27th March, London) and learn how to develop a high impact strategy that allows you to monetise your customer retention strategies. In addition, address with leading experts how to navigate challenges facing loyalty and retention professionals including differentiating yourself from your competition, using social media more effectively and how to drive repeat business.

Join loyalty and retention experts from sectors including retail, telecoms, utilities financial services as they help you:

- Create loyalty and retention in a marketplace saturated with choice
- Engage customers through personalised service and marketing
- Understand the business value and impact of loyalty schemes
- Maximise your use of social media to develop loyal customers
- Use data analytics to drive customer engagement and increase retention
- Focus management on customer retention over acquisition.