In a relationship-driven market, where you spend your time and money is critical. Add the pandemic to that for a radical new twist. Events of all kinds have always been a cornerstone of the GovCon market: briefings, seminars, conferences. You name it; we have them.
Over the years I have had numerous discussions with both event producers and those sponsoring or exhibiting events. I have produced many of my own as well.
When I get a call or email from someone asking me if they should participate in (pick an event), my first question is always, "What do you want to accomplish?"
Then we dive into details.
First, what is the pedigree of the event producer? There are several excellent organizations producing GovCon events: event companies, trade media, associations and even contractors who produce their own, like Amazon and Carahsoft. There are also the "occasional visitors" to our market who are not what I think of as properly pedigreed, as well as those with no background in events. Opt for those who are pedigreed - those who are here day in and day out. Continue reading
For the first time ever, every government agency received a passing score on the Federal Information Technology Acquisition Reform Act (FITARA) Scorecard. Now, this does not mean that everyone made the honor roll, rather the general GPA is around a C.
FITARA was enacted in 2014, and report cards come out twice a year to measure and track progress in meeting the modernization efforts outlined in the legislation. The scorecard has evolved over the years as deadlines have passed, and new modernization metrics have been implemented.
The coronavirus pandemic underscored the need for modernization. Agencies had to hustle to move processes fully online and make them accessible to a remote workforce and the public who could no longer visit government offices to conduct business. It reinforced the need for modernization to move from a wish list or "we'll get there" item to a critical need.
In this 10th report, The General Services Administration (GSA) received an A+ grade on the scorecard for the second time in a row. The Education Department dropped out of the A-range, falling to a B. They joined two other agencies in dropping scores, while seven agencies showed improved results, and 14 stayed the same. The majority of agencies passed in the C-range. Continue reading
DevOps, a combination of the words development and operations, is designed to smooth the frequently problematic handoff between an organization's developers and its operations staff. It is an operational philosophy that has technology developers and the operational team who will use the technology working together closely through the entire development of a technology solution. The goal of this approach is quick releases of solutions that have an immediate impact on how people do their jobs.
On the surface this sounds like a perfect fit for government, an "industry" in need of fast digital transformation to meet citizen needs. The DevOps promise of making application development quicker and cheaper is incredibly attractive to the government. However, the third part of the promise, collaboration, proves to be the most problematic as culture and process stand in the way.
From a culture perspective, organizations need to break down silos and create brand new teams focused on an application's output, rather than on tactical roles. To achieve this goal, individuals need to be empowered with autonomy and be enabled with strong communication skills to ensure everyone understands their roles and buys into the overall project objective. As U.S. Special Operations Command CIO Lisa Costa described it, "creating a DevOps culture is akin to practicing tactical shooting. You remove all extraneous movement, and that's how you get efficiency." She said her team focused on stripping away processes that had accumulated over the years but were not serving the objective of getting solutions out to the field quickly. Continue reading
Human Resources (HR) in government has always been complex. From very specific hiring criteria to security clearances to battling the stereotypes of government work, it's never been a task for the faint of heart. Then came a global pandemic. HR departments had to quickly pivot to serve a remote workforce and find ways to continue filling positions critical to the government response to COVID-19.
To meet the needs of a remote workforce, HR needed a clear understanding of every job function within the organization to help guide employees on how to adapt their processes to complete that work remotely. It also meant ensuring that employees had the technology they needed to complete their work at home. As new laptops and software were issued, HR and IT had to work together to distribute and track the flow of new technology. As if serving existing employees was not enough, agencies also had to continue recruiting and hiring.
It has not all been easy or smooth, but a Monster.com survey found that 100% of agencies reported they implemented new remote hiring processes. This included virtual onboarding, virtual interviews, electronic signatures, and virtual oath of office.
Beyond the immediate needs of transforming office workers into remote workers, government HR professionals have several other overarching challenges to contend with. Continue reading
The impact of the coronavirus will have a long-lasting effect on the events market. At GovEvents we saw 22% of events listed on the site canceled with no plans to reschedule in 2020 and another 26% of live, in-person events scheduled for March 16 or later moved to virtual. The Federal events market was quick to adapt to ensure learning and professional development has continued while we've all been quarantining, but as conditions allow how and when will the government community be ready to meet again?
Market Connections recently released findings of a survey to gauge how the federal workplace environments have been affected by COVID-19 and how federal employees are adapting. Among the findings, the report painted a picture of what the reception for in-person events will be in the coming year and a half. The results were presented in a webinar along with results from a similar study of the contractor market conducted by the Professional Services Council (PSC).
Webinars and online events have been the only source of learning for the Federal market since mid-March. While 80% of respondents reported attending in-person events prior to March 2020, that number fell to near zero for March onward. 63% of respondents are using webinars more than they have in the past. Despite the novelty of video wearing off, usage is staying steady as the pandemic wears on. Continue reading