How Government is Acquiring AI

Just as cloud computing upended how government buys technology, agencies are now having to adapt to acquire fast-evolving artificial intelligence (AI) technology. AI is proving to be a key tool in helping government improve the efficiency and connection of its workforce and deliver improved service to citizens, but the promises of this new technology come with risks. To ensure AI solutions are secure and ethically designed, agencies are implementing a number of guardrails to ensure the safe and effective use of powerful technology.

How to Use AI

The Office of Management and Budget (OMB) developed a policy document to harness the benefits and mitigate the risks of AI for Federal agencies. This guidance provides details on how to use AI securely and effectively with a focus on five key areas: risk management, transparency, responsible innovation, workforce, and governance. Continue reading

AI’s Role in Higher Ed

Higher education is at an interesting inflection point. While there has been much talk about the increasing cost for students, educational institutions are not necessarily reaping the benefits of these higher prices. Colleges and universities are seeing enrollment numbers decrease due to affordability concerns and a general decline in population. Additionally, the rise of the gig economy and online degree options, as well as the willingness of employers to hire and train people without college degrees for in-demand jobs in cybersecurity and artificial intelligence (AI), are all impacting the perceived necessity of advanced education.

Show Me the Data

While AI careers may no longer require a four-year degree, AI technology is proving to be invaluable in supporting the growth and success of higher education institutions. With all of the outside pressures, colleges and universities need to take a serious look at all the data they hold to determine the cost and ROI of the programs they offer, from degree options to sports teams to housing options. Information about student demographics, student performance, program revenues, and operational costs are all held in siloed systems. AI can help collate all of these disparate data sets, making connections that would take teams of humans months or years to discover. Continue reading

FedRAMP’s Ongoing Evolution

The Federal Risk and Authorization Management Program (FedRAMP) is entering its teen years, having been established in 2011. Just as age 13 brings a host of changes for humans, it's also proving to be just as momentous for the program that provides a standardized, government-wide approach to security assessment, authorization, and continuous monitoring for cloud products.

FedRAMP has evolved to meet the growing importance of cloud services to the daily operations of the government. However, the speed at which FedRAMP grants cloud service status has consistently been an issue. In 2022, Congress enacted the FedRAMP Authorization Act, making FedRAMP law. The bill included a laundry list of modernization steps for the program to speed up its work and expand its capacity, including through the use of more automation technologies. There have been a number of modernization efforts this year, implemented to help FedRAMP meet the demands of agencies and live up to its promise as a secure way to deploy cloud in government. Continue reading

Quantum Computing Brings Promise and Risk

Now that we've all got our heads wrapped around the idea that Artificial Intelligence (AI) is now a reality and is helping us be more productive (rather than taking over the world), in comes quantum computing.

Quantum computing is based on the principles of quantum mechanics, which examines the properties and behaviors of the smallest particles that make up everything around us. When applied to computing, this means utilizing aspects of computer science, physics, and mathematics to solve complex problems faster than on classical computers. To date, no machine has achieved this feat, but experts agree that quantum computing will become a reality for the workforce within the next five years. Continue reading