Department Spotlight: Veterans Affairs

Beyond its important mission of "caring for those who have served in our nation's military and for their families, caregivers, and survivors," the work of today's U.S. Department of Veterans Affairs (VA) is guided by a strategic plan that lays out agency goals to be achieved through 2028. The projects the VA initiates over the coming years will support the following goals:

  1. Consistently communicate with customers and partners to assess and maximize performance, evaluate needs, and build long-term relationships and trust
  2. Deliver timely, accessible, and high-quality benefits, care, and services
  3. Build and maintain trust through proven stewardship, transparency, and accountability
  4. Strive toward excellence in all business operations--including governance, systems, data, and management

Several recent programs illustrate the commitment that the VA has to meeting and exceeding these goals by 2028 and beyond. Continue reading

The Government Case for Generative AI

Generative AI is a type of Artificial Intelligence (AI) that produces content. That could be a story, an image, or an audio file, and is a shift from traditional AI usage, which is focused on completing a task based on predefined rules. Generative AI utilizes existing data to produce this new content based on a prompt such as "write a blog post on government use of generative AI." Disclaimer: generative AI was not used in the creation of this blog post.

Balancing Act of Generative AI

Like traditional AI, generative AI holds great promise for automating highly manual tasks in many areas of government. A recent report found that three-fourths of agency leaders said their agencies have already begun establishing teams to assess the impact of generative AI and are planning to implement initial applications in the coming months. Continue reading

Cloudy Days are Here to Stay

Cloud services have allowed federal agencies to meet the demands of quickly scaling digital government initiatives while maintaining a high level of security. It's also been a huge money-saver. The government has yielded $4.7 billion in savings by closing data centers and relying more and more on cloud. The federal government spent a total of $12.3 billion in FY22 on cloud goods and services, a 30 percent increase from the previous year.

To ensure agencies continue to see savings amidst increased spending, there are several initiatives in place to modernize how government procures and pays for cloud services. Continue reading

FITARA’s Sweet 16 Shows One-Third of Agencies Making Gains in Modernization

Since 2015 the government has bi-annually taken the pulse of IT modernization efforts with the FITARA scorecard. Created as part of the Federal Information Technology Acquisition Reform Act (FITARA), the scorecard provides a glance at how agencies are managing seven key IT activities:

  • Agency CIO authority enhancements
  • Transparency and risk management
  • Portfolio review savings
  • Data center consolidation
  • Modernizing government technology (MGT)
  • Cyber
  • Transition off Networx contract

The latest report unveiled at a roundtable event rather than the traditional hearing, showed three agencies achieving As, 16 Bs, and five Cs. Education and Labor received their first overall A score, joining the U.S. Agency for International Development, which had previously scored an A. Of those Bs, six were improvements from Cs - Agriculture, Energy, Homeland Security and Interior, Office of Personnel Management, and Social Security Administration. Continue reading

Celebrating 20 Years of Cybersecurity and Preparing for 20 More

For the past 20 years, October has come to signify more than pumpkins, ghosts, and candy. The Cybersecurity and Infrastructure Agency (CISA) and the National Cybersecurity Alliance have led the annual effort to raise awareness among the general public about everyone's role in keeping our increasingly digital world more secure.

Cybersecurity Awareness Month provides a platform for a wide variety of government and private organizations to deliver education about good cyber hygiene and highlight the role everyday actions have on the security of the systems we depend on. Continue reading