Uncle Sam at Your Service Webcast

On October 6th at 1 p.m. EDT, MeriTalk and RightNow will host a complimentary Webcast to discuss the findings of the study, ways agencies can improve their customer service, and best practices that agencies can learn from the private sector in order to provide greater value to the American people.

Panelists:

Rebecca Hovey [Moderator], Account Director, MeriTalk
Sheila Campbell, Director, Center for Customer Service Excellence, Office of Citizen Services and Innovative Technologies, U.S. General Services Administration
Scott McIntyre, Former Director of Business Development, Best Buy
Kevin Paschuck, Vice President, Public Sector, RightNow

Speaker and Presenter Information

Rebecca Hovey [Moderator], Account Director, MeriTalk Sheila Campbell, Director, Center for Customer Service Excellence, Office of Citizen Services and Innovative Technologies, U.S. General Services Administration Scott McIntyre, Former Director of Business Development, Best Buy Kevin Paschuck, Vice President, Public Sector, RightNow

Relevant Government Agencies

Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Office of Personnel Management, National Institutes of Health, FAA