Contact Centre Week Europe



Following demand from across the customer service and contact centre community for a peer-led, discussion-based and theory-free meeting point, Customer Contact Week Europe is the new place to exchange ideas that will shape the future of the customer service and contact centre industry.

Developed entirely for customer service professionals, by customer service professionals, join the community in March for three days of high-quality content, benchmarking and practical takeaways built entirely around the questions you’ve been asking.

Speaker and Presenter Information

Ronny Haime

Senior Director, Global Customer Operations, Groupon

 

Robert O’Malley

Head of Call Centres and F2F Service Delivery, Money Advice Service

 

Simon Shaw

Head of Customer Contact Strategy, Eurostar

 

Liam Mulholland

Director of Customer Services, Northern Ireland Water

 

View a full list of speakers

View Exhibitor/Sponsorship Details


When
Mon-Wed, Mar 20-22, 2017


Cost

2 Day:  £1599.00
3 Day:  £1849.00


Where
Novotel London West
1 Shortlands Hammersmith International Ctre, Hammersmith London, W6 8DR
London, England GB
Get directions


Website
Click here to visit event website


Event Sponsors


Organizer
IQPC


Contact Event Organizer



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