Transforming Government with Digital Service Innovation Webinar

As Chief Information Officer of the Ohio Department of Developmental Disabilities and deputy director of its Division of Information Technology Services, Michelle Burk directs technology implementation used by 3,000 staff and 15,000 providers that deliver $2 billion in benefits for 100,000 Ohioans.

Michelle gained leadership experience and honed her strategic vision while leading multi-million dollar initiatives in senior management roles at the Ohio Attorney General’s Office, the Ohio Department of Medicaid, the Ohio Department of Job and Family Services and the Office of Budget and Management, dedicating over 25 years to improving delivery of government services to its citizens. 

Current initiatives spearheaded by Michelle’s division include technology that promotes person-centered service planning and delivery, improves application services delivery by migrating the agency’s legacy application portfolio into Microsoft Dynamics CRM/XRM and, manages costs by migrating from a secure on premise to a secure cloud computing environment. 

Michelle holds a BS in Computer and Business Management as well as a MBA with a focus on technology.

In his role as Application Development Manager at the Ohio Department of Developmental Disabilities, Matt Curren provides senior leadership to application development initiatives in support of a healthcare organization with a $ 2 billion book of business.

Matt’s knowledge of Medicaid and Medicaid waivers has been integral in all aspects of application development and project management including ongoing collaboration with the Project Management Office, hardware and software procurement, budgeting and vendor management, as well as policy and procedure development and Strategic planning.

While Matt supports a number of key enterprise level Microsoft Dynamics projects, he also worked with multiple agency divisions on the award winning imagineIS project system, including its development, evaluation, resource and delivery management.

As part of his delivery management role, Matt led the Information Technology Services division and business team to groom and decompose user stories for architectural review and developer iteration planning sessions.

This quick build project with over 700 user stories took approximately eight months of development effort using a blended vendor/state staff team.

Herb Quinde is the Microsoft Public Sector Director for the U.S. Dynamics Industry Sales division and serves as a subject matter expert and strategist in optimizing government business operations to deliver continually improved citizen services. His primary expertise is in the digital transformation of Health and Human Services, Justice and Public Safety, eGovernment and Federal government operations. He is a trusted advisor to innovative government change agents. He likes assembling problem-solving teams to crack the code on complex and bureaucratic challenges. He was the Chief of IT Policy and Planning for the State of Illinois. As the CIO of the Illinois Department of Corrections, he architected and deployed an award winning corrections management system with Microsoft technology as part of a sweeping prison reform effort. He also served as the Enterprise Architect for the Illinois Framework for Health and Human Services creating business and technology solutions responsive to the mandates of the Affordable Care Act. Herb has served in several executive positions with technology companies focused on data integration and legacy modernization managing commercial transnational projects and supporting defense and intelligence community projects in the U.S.