Value Stream Mapping Webinar



How has your agency met the challenge to increase the value of your customer's experience? Consumers’ rising expectations for connected digital and physical experiences are driving what some are calling the "Customer Experience Challenge.”
 
Organizations are increasingly adopting a discipline of Value Stream Mapping to ensure that the software they are producing is poised to offer continuous improvements to customers’ experience of products and services.

Join us as we delve into the lively topic of Value Stream Mapping, including how to use the logic to improve internal processes to enable continuous feedback and improvement.

Topics will include:
  • Applying Value Stream Mapping to track and improve customer experience 
  • Adapting and improving your practices around continuous feedback and improvement 
  • Getting started with, or accelerating your organization’s DevOps journey, and its adoption of Value Stream Mapping 
  • Measuring the value and outputs of tools in your DevOps value chain 
  • Using predictive analytics to improve the value delivered to customers

Speaker and Presenter Information

Brandon Cox,

Solutions Architect, Red Hat


Event Type
Webcast


This event has no exhibitor/sponsor opportunities


When
Wed, Aug 2, 2017, 1:00pm - 2:00pm ET


Cost
Complimentary:    $ 0.00


Website
Click here to visit event website


Organizer
CollabNet Government Team at Carahsoft Technology Corp.


Contact Event Organizer



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