Digital Services: Emerging Strategies for Digital Transformation

The federal government’s vision for digital services is evolving.

Early on, agencies saw digital services primarily as a way to improve customer service, providing employees or citizens with easier access to information and services. While that is still an important goal, agencies now understand that the development of digital services also provides an opportunity to leverage new technologies and processes to transform their operations, making them more efficient and flexible than ever before.

Register now for this event where thought-leaders from across government will discuss digital services strategies, with a focus on aligning vision, systems and processes that can bring about lasting change for both agency customers and agency operations.

Topics to be addressed include:

• Digital swat teams
• Automated workflows
• Digitizing forms
• DevOps
• Data-driven services
• Identity management
• Cloud-based services
• Optimized mobile services