Digital Forms: Improving Efficiency in the Field

More than a third of government employees are in the field, yet many frontline government workers still use paper-based processes for the intake of information. Think of social workers processing paperwork for at-risk-children instead of being on the scene, or public health officials having to rush back to their offices to file flu outbreak notices.

This lack of efficiency places a high administrative burden on caseworkers who may have to fill out hundreds of forms daily and spend up to 50 percent of their work time on paperwork. In government, this leads to turnover, higher costs and detracts from more mission-critical tasks.

So what can be done? The answer lies in optimizing an agency’s mobile capabilities to utilize digital forms and better technology. Join us on Thursday, March 8 at 2 pm ET/11 am PT, as our experts discuss how agencies can modernize their mobile applications to improve the way fieldworkers do their job.

Specifically, you’ll learn:

• What agencies have done to enable field workers to be more efficient.
• The best tools and technologies available to enhance fieldworkers productivity.
• The biggest barriers agencies face when implementing digital forms.