Webinar: Customer Satisfaction with Talent Management Systems and the Federal Market



Budget cuts, hiring reform, succession, and retention. These are the challenges federal government human capital and learning organizations seek to address through the talent management strategies and technologies that enable efficient recruiting, management of human capital, leadership development and maximum budgetary efficiency.

But how do you find the time to sift through and make sense of the complex talent and learning management technology market and ever-changing list of solution providers?

Let us help you accelerate your analysis with comprehensive and current information.

Join Bersin & Associates, the only research and advisory service on the GSA Schedule tailored for HR and learning and development professionals, as we discuss one the most cited studies in the HR technology industry, our Talent Management Systems Customer Satisfaction 2011.

What: Webinar – Customer Satisfaction with Talent Management Systems and the Federal Market

When: Wednesday, February 2, 2:00 – 3:00 p.m. ET

Who: Josh Bersin, President and Steven Goldberg, Principal Analyst

Key research findings we’ll review include:

•    Solution provider leaders and underperformers in different market segments
•    Talent Management functionality areas that generate the lowest satisfaction
•    Key differentiators in provider service capabilities
•    The relationship between size of organization and level of satisfaction

We’ll cap this one-hour session with insights into how the HR technology market is evolving, implications for your agency, and a Q&A with Josh and Steve.  Register today!

http://ems3.intellor.com/?p=305659&t=5&s=em1&mkt_tok=3RkMMJWWfF9wsRow5%2FmYJoDpwmWGd5mht7VzDtPj1OY6hBosK7mJK1TtuMFUGpsqOOubExEZHQ%3D%3D

Best regards,

Michael Christman, Federal Practice Director
Bersin & Associates

WhatWorks® Research and Advisory Services
in Learning, Talent Management, and Talent Acquisition

Speaker and Presenter Information

Josh Bersin, President Josh Bersin has worked with hundreds of companies to deliver high impact employee learning, leadership development and talent management. In 2001, he founded Bersin & Associates to provide research and advisory services focused on corporate learning. Today, the firm is the “go to” source for learning and HR decision makers seeking product and market data, insight on trends and expert advice on enterprise learning and talent management. Bersin is a frequent speaker at industry events including the HR Technology Conference, the ASTD International Conference, and the Learning Technologies Conference. In addition, he has been a columnist since 2007 for Chief Learning Officer magazine and is a frequent contributor to other leading training and HR publications. He has been quoted on talent management topics in BusinessWeek, Harvard Business Review, The Wall Street Journal, Investor’s Business Daily, on BBC Radio and National Public Radio. In 2010, Bersin was named by HR Examiner magazine among the “Top 100 Influencers in HR” and the “Top 25 Online Influencers in Talent Management.” Bersin also serves on the editorial advisory board for Workforce Solutions magazine and as a volunteer on the scholarship committee for the SHRM Foundation. Steve Goldberg, Principal Analyst As principal analyst, Steven Goldberg focuses on HRMS and talent management systems. His unique background includes serving as global head, HR systems and talent management processes for major investment banks in the U.S. and Europe, before becoming PeopleSoft’s overall head of HCM Product Strategy. In the latter capacity, Steve served as global HCM spokesperson and drove product priorities. With over 25 years experience in workforce transformation and HR technology, Goldberg designed and built an HR/Benefits Shared Services Center for a major industry consolidator; designed, technology-enabled, and managed bonus and succession planning processes for major global organizations; transitioned the HR service delivery models of several organizations from in-source to outsource (or vice versa); and co-founded both an applicant tracking solution company and a boutique consultancy focused on HR-M&A. Goldberg has been advising HR technology providers and end-customers on maximizing the business value of their solutions. Invited to the Human Capital Institute's “2009 Executive Roundtable of 10 Respected HR Thought Leaders," he is often published in HR Executive and Workforce Management magazines. He holds an MBA in HR and BBA in industrial psychology.

Expected Number of Attendees

100

Relevant Government Agencies

Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, CIA, FEMA, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, Census Bureau


Event Type
Webcast


This event has no exhibitor/sponsor opportunities


When
Wed, Feb 2, 2011, 2:00pm - 3:00pm


Website
Click here to visit event website


Organizer
Bersin & Associates


Contact Event Organizer



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