Conquering the Federal EEO Counseling Process
The counseling session is a critical stage of the EEO complaint process and crucial to determining the outcome for both parties. One misstep can derail your ultimate goal of reaching early resolution.
From correctly framing the claim in a potential complaint to writing the counselor's report, recognized EEO authorities Elizabeth Lytle and Roslyn Brown will guide you through the EEO counseling process from start to finish. You'll learn how to understand the issues and bases raised in complaints, plus receive guidance on how to prevent common pitfalls including:
- Giving out misinformation
- Not asking the right questions
- Gathering the wrong documentation
- Allowing one of the parties to tell you something "off the record"
This audio conference is part of the Federal EEO Training Series and can be applied toward the annual 8-hour update training for current EEO professionals required by the EEOC. A certificate of completion will be available for interested attendees.
This event is an audio conference and can be accessed from the comfort of your office or conference room. Audio Conference registrants will receive an e-mail a few days before the event with complete instructions on how to participate. You'll be given a unique Event I.D. and PIN that entitles you to a single phone-line connection to access the audio portion of the event. The instructions also will include steps to retrieve the speaker's hand-outs.
Speaker and Presenter Information
Roslyn D. Brown, Consultant, Independent Contractor, EEO Workplace Solutions Before retiring from the government in 2009, Roslyn Brown was the Director of Intelligence Community EEO and Diversity Outreach for the Office of the Director of National Intelligence. Her federal civil rights career spans over 30 years. Her prior positions include: Deputy Director of the National Equal Employment Opportunity Program at Treasury/Customs Service, Director of Discrimination Complaint Review at the Internal Revenue Service, and Director of Affirmative Employment Programs at the Department of Housing and Urban Development. She earned a master’s degree in Public Administration from George Washington University and is a certified mediator for the District of Columbia. She wrote Executing Enforceable Settlement Agreements: A Guide for Federal Agencies and has been a speaker at the annual HR & EEO in the Federal Workplace Conference and Federal Dispute Resolution Conference. Elizabeth Lytle, Director of EEO Counseling, DSZ Elizabeth Lytle is director of EEO counseling for DSZ, a minority- and female-owned civil rights consulting firm in Arlington, Virginia. DSZ focuses on providing a range of EEO services to the federal sector: investigations of employment disputes; counseling and mediation services to help settle such disputes; a wide range of interactive training programs for both managers and employees, as well as for employment professionals; and a technical assistance unit capable of evaluating the federal workplace and providing recommendations for improving it. Ms. Lytle is the author of Resolution Reached, Formal Complaint Avoided: Practical Skills to Settle Federal EEO Disputes (LRP Publications 2008) and The Federal EEO Investigator's Companion (LRP Publications 2010).
This event has no exhibitor/sponsor opportunities
When
Wed, Mar 9, 2011, 12:00pm - 2:00pm
Website
Click here to visit event website
Organizer
LRP Publications & cyberFEDS
