Genesys CX Tour - Government

We are excited to announce Genesys CX Tour for Government! 
Join us at our thought leadership event as we explore the ever-evolving citizen expectations and how agencies can strive to meet the customer experience requirements. 
Hear from industry leaders share about: 
  • The state of Customer Experience in Government
  • Guidance to improve the Customer Experience
  • The role of Employee Experience and its impact to Customer Experience
  • How to leverage new technologies, like cloud, AI, chat, and social media to meet citizen expectations
Keynote speaker: Rick Parrish, Vice President, Principal Analyst, Forrester Research

Speaker and Presenter Information

Rick Parrish, VP, Principal Analyst at Forrester

Relevant Government Agencies

DOD & Military, Other Federal Agencies, Federal Government

This event has no exhibitor/sponsor opportunities

Wed, Nov 20, 2019, 8:00am - 11:00am ET

Complimentary:    $ 0.00

International Spy Museum
700 L'Enfant Plaza SW
Washington, DC 20024
Get directions

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Genesys Gov Team at Carahsoft Tech Corp

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Join the event conversation:
#GenesysLive #CX

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