Genesys CX Tour - Government

We are excited to announce Genesys CX Tour for Government!

Join us at our thought leadership event as we explore the ever-evolving citizen expectations and how agencies can strive to meet the customer experience requirements.

Hear from industry leaders share about:

The state of Customer Experience in Government
Guidance to improve the Customer Experience
The role of Employee Experience and its impact to Customer Experience
How to leverage new technologies, like cloud, AI, chat, and social media to meet citizen expectations

Keynote speaker: Rick Parrish, Vice President, Principal Analyst, Forrester Research