How to Write SOP’s For Human Error Reduction

Overview:
Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is essential to understand human behavior and the psychology of error as well as understand exactly where the instruction’s weaknesses are so that procedures can be human engineered, improved, and fixed.

Areas Covered in the Session:
•  SOP writing outline
•  Content development
•  The rationale for procedure use
•  Regulatory compliance background
•  Universal purpose of procedures
•  The Human Perspective
•  Human Error as a root cause
•  The thinking and reading process
•  Common mistakes and causes
•  How to create and maintain a procedure

Who Will Benefit:
•  QA/QC directors and managers
•  Process improvement/excellence professionals
•  Training leaders and managers
•  Plant engineering
•  Compliance officers
•  Regulatory professionals
•  Executive management
•  Manufacturing operations directors
•  Human factors professionals