New Era of Customer Insights & Analytics



Our Online Events are a series of sessions that run from 12-3 PM ET across three days.

 

  • Sessions led by industry leaders and influencers
  • Case study examples that will help get you ahead of the curve 
  • New technologies and best practices
  • Answers to your key questions

We now live in an age where the customer experience is just as, or even more, important than the product or service being provided. When properly leveraged, customer insights can inform new product generation, marketability or the way you brand your business, and even future actions or investments. 

 

However, the seemingly bottomless pool of customer data can be seen as both a positive and a negative to companies who may be ill-equipped to accurately gather and determine what data points will be most impactful. To address this issue, CCW Digital’s New Era of Customer Insights & Analytics will prioritize and reveal how to properly gather and interpret the next generation of customer data leveraging emerging technologies and strategies to deliver more personalized, best-in-class CX.

Relevant Government Agencies

Other Federal Agencies, Federal Government, State & Local Government


Event Type
Virtual


This event has no exhibitor/sponsor opportunities


When
Tue-Thu, Nov 10-12, 2020, 12:00pm - 3:00pm ET


Cost
Complimentary:    $ 0.00


Where
Virtual Event


Website
Click here to visit event website


Event Sponsors

Calabrio, bold360, CallMiner


Organizer
IQPC
CCW


Contact Event Organizer



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