Citizen Engagement for the Digital Age
Now more than ever, consumers expect immediate assistance and they expect businesses to engage with them anytime, anywhere, and across all digital channels. What if there were a single platform that combined the latest artificial intelligence innovations, natural language understanding, and the best of assisted service to enable exceptional customer engagement across all touchpoints? Nuance digital engagement solutions can help your agency deliver a seamless, user specific journey across all channels and devices.
Join us for a demonstration of Nuance features such as:
- Contextual omni-channel journey
- Effortless conversations
- Multi-device delivery
- Continuous learning loop
- Integrated reporting
Speaker and Presenter Information
Elizabeth Savage, Team Lead for Nuance, Carahsoft
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Thu, Nov 19, 2020, 1:30pm - 2:15pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
Nuance Government Team at Carahsoft