The New Digital Government Experience

The New Digital Government is here and now. Rapid modernization in the wake of a pandemic demands a fully virtual, omnichannel Digital Government Experience that allows for remote participation and communication. Citizens expect this experience to not only meet traditional mission needs, but also provide accessibility, responsiveness, and performance previously deployed only by the most innovative businesses.

In this webinar, Twilio's Global Head of Public Sector, Justin Herman, will share a proven design for this new Digital Government Experience empowered by APIs, Artificial Intelligence and date-driven decision making that:

Increases efficiency in workforce modernization
Empowers more impactful public engagement
Extends into the Internet of Things to better manage smart communities

Leaders from federal, state, and local governments will share their unique perspectives on how public services are evolving to meet these emerging challenges on a panel moderated by Frank Konkel, Executive Editor of NextGov.