The New Digital Government Experience, by Twilio

The New Digital Government is here and now. Rapid modernization in the wake of the COVID-19 pandemic demands a fully virtual, omnichannel Digital Government experience that allows for remote participation and communications. Citizens expect this experience to not only meet traditional mission needs, but also provide accessibility, responsiveness, and performance previously deployed only by the most innovative businesses. 


In this webinar, Twilio’s Global Head of Public Sector, Justin Herman, will share a proven design for this new Digital Government Experience empowered by APIs, Artificial Intelligence and data-driven decision-making that makes Workforce Modernization more efficient, empowers more impactful Public Engagement, and extends into the Internet of Things to better manage Smart Cities and Communities.


Jeff Lawson, Twilio co-founder and CEO, will welcome visionary leaders from federal and local governments will share their unique perspectives on how public services are evolving to meet emerging challenges on a panel moderated by Frank Konkel, executive editor of NextGov, including Jeanne Holm, Deputy Mayor of Los Angeles; Sheila Campbell, CTO for Public Diplomacy at U.S. Department of State and Dan Morgan, CDO and Assistant CIO at U.S. Department of Transportation (invited).


For more information about Twilio's dedication to Public Services globally, email [email protected]

Relevant Government Agencies

Legislative Agencies (GAO, GPO, LOC, etc.), County Government, Municipal Government, Federal Government, State & Local Government

Event Type

This event has no exhibitor/sponsor opportunities

Wed, Dec 16, 2020, 12:00pm - 12:45pm ET

Complimentary:    $ 0.00

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