A Tale of Two Cities: 311 Edition
Salesforce customers, Chicago and Toronto, have built their 311 system to deliver the best customer service possible, but their approach with Salesforce is different.
Join us on March 11th - also known as 3/11 Day - to sit down with leadership from Chicago and Toronto, as well as Catalyst Consulting Group, the partner who has implemented the Salesforce 311 solution for both cities.
This webinar will unpack the lessons learned from using Salesforce to deliver 311 services in different ways, including unique approaches to:
- work order management
- integration methodologies
- constituent-facing applications
Sign up to learn how the flexibility of the Salesforce platform can meet your staff's and constituents' needs.
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Thu, Mar 11, 2021, 1:00pm - 2:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
Salesforce Government Team at Carahsoft