The Smart Way to Eligibility Determinations

One of the goals of modernization in government is an ability to pull data from previously siloed legacy systems and use that data to speed decision making and deliver on the agency mission. It is always a challenge to keep up with rule changes, but it is particularly difficult during an administration transition because of the volume of changes. One example that is currently being addressed is eligibility determinations for many programs, such as Social Security, Medicare, social services and tax program entitlements. Learn how AI and emerging technologies can speed decisions by automating the process of eligibility determination.

In this session, hear from Sanjay Gupta, Chief Technology Officer, U.S. Small Business Administration about the challenges facing an agency and how he is addressing those in an effort to determine eligibility faster and more accurately.