Research to Action: Real-Time Patient Experience Management in Government has Arrived

Research to Action: Real-Time Patient Experience Management in Government has Arrived

Critical to successful Patient Experience (PX) is the ability to act on patient signals rapidly. Technology and patients' lack of comfort with technology results in PX data insights not being realized timely enough to allow effective action. Reducing the time from data capture to the proactive improvement of experiences allows civilian and defense agencies to rapidly and practically transform outcomes. These comprehensive insights will enable both the provider community and their operational support staff to:

• Establish mechanisms to move the healthcare system from a reactive to a proactive state by leveraging real-time insights to enable patient and family-centered care.
• Identify immediate opportunities to improve and reinforce positive behaviors that drive ideal patient experience.
• Integrate real-time "alerting" systems that use Artificial Intelligence and Machine Learning to identify and immediately intervene in situations of critical need, such as suicide prevention, acute PTSD, quality of care, safety issues, and other high-risk situations. 

Join us for a "Research to Action: Real-Time Patient Experience Management in Government has Arrived," and hear specific examples of how award-winning healthcare systems work.