VA and MD 311 Citizen Services

Virginia and Maryland residents expect simple and effective government services and quick problem resolution. Improve your resident experiences by optimizing service delivery, quick information access via multiple media channels, and more using Salesforce's platform.
Don't miss the chance to see a live demo of Salesforce’s 311 solution that:
  • Eliminates the infrastructure costs
  • Integrates with third-party platforms, like Twitter
  • Utilizes Einstein Analytics which uses artificial intelligence to analyze data
Attendees will also hear from Salesforce Platinum Consulting partner, Incapsulate and how they successfully help implement 311 systems on the Salesforce platform, providing the essential tools needed to deliver services.
Join us to learn how to provide your tech-savvy residents with an engaging and modern that connects with them via preferred channels!

Relevant Government Agencies

Other Federal Agencies, State Government, Federal Government, State & Local Government

Event Type

This event has no exhibitor/sponsor opportunities

Wed, May 26, 2021, 1:00pm - 2:00pm ET

Complimentary:    $ 0.00

Click here to visit event website

Event Sponsors


Salesforce Government Team at Carahsoft

Contact Event Organizer

Join the event conversation:
@SalesforceGov, @Incapsulate

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