VA and MD 311 Citizen Services

Virginia and Maryland residents expect simple and effective government services and quick problem resolution. Improve your resident experiences by optimizing service delivery, quick information access via multiple media channels, and more using Salesforce's platform.

Don't miss the chance to see a live demo of Salesforce’s 311 solution that:

Eliminates the infrastructure costs
Integrates with third-party platforms, like Twitter
Utilizes Einstein Analytics which uses artificial intelligence to analyze data

Attendees will also hear from Salesforce Platinum Consulting partner, Incapsulate and how they successfully help implement 311 systems on the Salesforce platform, providing the essential tools needed to deliver services.

Join us to learn how to provide your tech-savvy residents with an engaging and modern that connects with them via preferred channels!