Social Fitness-Skills to Improve Community Relations For the Volunteer Firefighter
The public appreciates good customer service when dealing with an organization, and the same is true for your volunteer fire department. While performing skillfully during calls is the trademark of competent firefighters, the public may judge you on other things, such as how you acted during a call and how they were treated. Join Tom Merrill for this free webinar to sharpen your social fitness skills and improve your department’s customer service reputation. In a field where many situations are out of your control, learn more about what is in your direct control – a caring attitude, timely responses, and true empathy.
Relevant Government Agencies
Other Federal Agencies, State Government, County Government, City Government, Municipal Government, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Tue, Jun 15, 2021, 2:00pm - 3:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Organizer
National Volunteer Fire Council (NVFC)