Enhancing Customer Engagement via Websites

This event qualifies for 1 CPEs

The importance of government agencies providing quality online experiences for constituents and internal stakeholders cannot be understated.  Public sector entities serve very diverse audiences – other government agencies, industry, academia, and constituents – and their respective websites need to provide relevant content quickly & easily to each audience.  But how are agencies going about modernizing, updating, maintaining, and managing government websites? 


Register Today and prepare to learn from multiple government subject matter experts on how they gathered insights from users and listened to their stakeholders to improve website site navigation and engagement by simplifying terminology, establishing governance best practices, permissions and much more. 


Speaker and Presenter Information

- Kevin Cochrane, SVP Product Marketing, Acquia
- Mike Knight, Chief, Web Branch (Office of Innovation), NARA
- Ashley Mahan, Acting Assistant Commissioner of Technology Transformation Service (TTS), GSA - Pending Agency Approval
- Uchenna Moka-Solana, Director of Product, 18F, GSA

Relevant Government Agencies

Federal Government, State & Local Government

Register as Attendee

Add to Calendar

Event Type

This event has no exhibitor/sponsor opportunities

Thu, Aug 26, 2021, 11:00am ET

Complimentary:    $ 0.00

Click here to visit event website

Digital Government Institute

Contact Event Organizer

Join the event conversation:
#CX, #CustomerExperience

Return to search results