Enhancing Customer Engagement via Websites


This event qualifies for 1 CPEs


The importance of government agencies providing quality online experiences for constituents and internal stakeholders cannot be understated.  Public sector entities serve very diverse audiences – other government agencies, industry, academia, and constituents – and their respective websites need to provide relevant content quickly & easily to each audience.  But how are agencies going about modernizing, updating, maintaining, and managing government websites? 

 

Register Today and prepare to learn from multiple government subject matter experts on how they gathered insights from users and listened to their stakeholders to improve website site navigation and engagement by simplifying terminology, establishing governance best practices, permissions and much more. 

 

Speaker and Presenter Information

- Kevin Cochrane, SVP Product Marketing, Acquia
- Mike Knight, Chief, Web Branch (Office of Innovation), NARA
- Ashley Mahan, Acting Assistant Commissioner of Technology Transformation Service (TTS), GSA - Pending Agency Approval
- Uchenna Moka-Solana, Director of Product, 18F, GSA

Relevant Government Agencies

Federal Government, State & Local Government


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Event Type
Webcast


This event has no exhibitor/sponsor opportunities


When
Thu, Aug 26, 2021, 11:00am ET


Cost
Complimentary:    $ 0.00


Website
Click here to visit event website


Organizer
Digital Government Institute


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Join the event conversation:
@DGIevents
#CX, #CustomerExperience


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