Salesforce and Incapsulate Webinar

View this on-demand webinar to learn how Incapsulate can use Salesforce to provide Tennessee agencies with solutions that deliver a modern customer experience that works across all interaction channels through a single cloud-based platform. 


Discover how you can use Salesforce at your agency to: 

  • Provide digital channels for your customers to discover and engage with your agency
  • Give your Contact Center agents a single source of information utilizing an omni-channel approach
  • Report and analyze the data you’ve collected with pre-built reports and dashboards
  • Digitize your interactions with your customers to submit applications, required documents, make requests, and respond to complaints 
  • Improve internal agency efficiency and ability to route, manage, and resolve customer requests with digital workflow tools for desktop users and mobile staff in the field

In this on-demand webinar learn how state agencies can leverage the Tennessee state purchasing contracts through Carahsoft for access to Incapsulate implementation services and Salesforce licenses. 

Relevant Government Agencies

Other Federal Agencies, State Government, State & Local Government



Event Type
On-Demand Webcast

This event has no exhibitor/sponsor opportunities

Complimentary:    $ 0.00

Click here to visit event website

Event Sponsors

Salesforce, Incapsulate

Salesforce Government Team at Carahsoft
Incapsulate Government Team at Carahsoft

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