Preparing for Greater Constituent Demand in Florida with Modern Technologies

Around 330,000 Americans have moved to Florida in the past year and the state is expected to gain around 1,000 new residents a day until 2025. These new constituents will inevitably require a range of services from Florida's state and local government agencies, driving the number of service requests coming into government systems. Higher education institutions, too, will see increased demand on their networks.

Without the right strategy and solution, both frontline public sector employees and their constituents will be negatively impacted.

Join Government Technology and Verizon on August 19 at 1 p.m. ET as our experts discuss how connectivity, cloud adoption and security will empower government agencies to support increased demand for constituent services. We will also share how agencies can leverage the SUNCOM contract to streamline procurement.

Register now to hear:
• How agencies can handle the ever-changing and ever-surging volumes of requests for information and updates
• Why a cloud-first culture provides flexibility for government agencies and higher education institutions to transform their constituent and student experiences
• How to create a seamless journey for constituents to get the help they need— when, where and how they want it

Speaker and Presenter Information

Mimy Indra

Solutions Executive Government Operations & Community Engagement, Verizon

Mimy has worked with various innovative technologies, ranging from multi-modal biometric for digital identity, big data and artificial intelligence, as well as Unmanned Aerial Vehicle (drones). At Verizon, she is helping public sector customers transform and innovate their operations and constituent engagements. Mimy holds a degree in Computer Science, is an avid public speaker and has been a Speaker at Verizon Customer Advisory Board and technology conferences.

Crystal Chubeck

Domain Specialist, Verizon Business Group

Crystal Chubeck is a Domain Specialist in the Government Operations and Citizen Experience domain of Verizon Business Group. She drives awareness, creates partnerships and engages local government leaders to improve operations and citizen experience to our Federal, State, Local and Education customers.

Crystal has over 25 years of telecommunication experience and has been introducing new wireless technology to government and education customers for over 15 years. She has partnered with many cities, campuses and other communities to leverage technology to improve the experience of citizens and students.

Teri Takai — Moderator

Vice President, e.Republic

Teri Takai is Vice President of e.Republic. Previously, she worked for Ford Motor Company for 30 years in global application development and information technology strategic planning. From Ford, she moved to EDS in support of General Motors.

A long-time interest in public service led her to the government sector, first as CIO of the State of Michigan, then as CIO of the State of California, and subsequently the CIO of the U.S. Department of Defense, the first woman appointed to this role. She then served as the CIO for Meridian Health Plan. She is a member of several industry advisory boards.

Teri has won numerous awards including Governing Magazine’s Public Official of the Year, CIO Magazine’s CIO Hall of Fame, Government Technology Magazine’s Top 25 Doers, Dreamers & Drivers, the Women in Defense Excellence in Leadership Award, and the Department of Defense Medal for Distinguished Public Service.