Taking a New Look at Shared Services

Local government leaders are looking at shared services – a business model that enables technology resources to be leveraged across an entire county, city, town, village, or department – with renewed interest as the COVID-19 pandemic altered their views on the need to work together to rapidly deliver services, meet community needs, overcome staffing challenges, and access specialized skillsets.

A recent Center for Digital Government survey found that 74 percent of mid-sized cities and counties participate in shared services agreements with other organizations or agencies across a range of areas, including GIS, analytics and broadband. But 80 percent of respondents also said they see more opportunities to share services with other agencies that are not currently being pursued.

Join Government Technology and Amazon Web Services on October 1 at 11 a.m. Pacific/2 p.m. Eastern as we unpack the results of this survey, discuss how your agency can increase its use of shared services, and share how the cloud can simplify shared services arrangements.

Register here and find out answers to questions like:

• How important are shared services today for mid-sized governments?
• What types of skills do government personnel need to ensure they implement shared services effectively?
• Who is doing shared services right and what are some of their best practices?