How to Harness Social Messaging for Better Citizen Engagement
Long gone are the days where government agencies should rely on brick-and-mortar locations to respond to the needs of the constituents.
Social messaging - using applications like Facebook or Twitter to interact with an organization - is replacing the phone as the preferred communication channel. During the pandemic, we saw those previously thought to be digitally excluded adopt social messaging as a way to stay in touch with their loved ones. For them, social messaging may be the only form of digital channel they will ever use.
This begs the question: should social messaging become the standard for citizen engagement?
Join us online on Wednesday, Oct. 20 at 2 p.m. ET/11 a.m. PT to learn how the government can better leverage social messaging to provide enhanced citizen experiences.
Speaker and Presenter Information
Verint
GovLoop
Relevant Government Agencies
Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Census Bureau, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, USAID, State & Local Government, National Guard Association, EEOC, Federal Government, FDA, Foreign Governments/Agencies, NSA, FCC
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Wed, Oct 20, 2021, 2:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Organizer
GovLoop
Join the event conversation:
@govloop
#gltrain
