How to Improve Citizen Experiences with Cloud and AI
The rise of digital-first experiences and citizens’ preference to self-serve is changing the way state and local governments interact with constituents. Government leaders recognize that old contact center technologies cannot address these new expectations and deliver an improved citizen experience. This is accelerating state and local governments’ adoption of digital channels, cloud, and AI.
Join this webcast to learn about the:
- Latest trends in state and local government
- Challenges and solutions in enhancing citizen experiences
- Ways state and local governments are leveraging AI and digital technologies
- Emerging innovations to improve mission delivery
Speaker and Presenter Information
- John Bastin, Vice President of Industry Strategy, Public Sector, Talkdesk
- Bhavana Rana, Director of Industry Marketing, Government & Education, Talkdesk
- Moderator: Teri Robinson, Contributing Editor, GCN
Relevant Government Agencies
DOD & Military, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Tue, Oct 26, 2021, 2:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Organizer
Public Sector 360
