Discover Full-Stack Observability for Cisco Unified Contact Center Enterprise



As consumers continue the pursuit of flawless digital interactions and less face-to-face transactions, the importance of their contact center experience can’t be overlooked. Today’s agents need always-on systems to prevent delays in delivering predictably fast and easy interchanges customers want — every time they contact you. With Cisco Unified Contact Center Enterprise (UCCE) and full-stack observability, you can seamlessly minimize errors while successfully managing and optimizing performance that enables better productivity for agents and world-class experiences for your customers.

 

Join us May 5, 2022, at 11:00 am PST / 2:00 pm EST to discuss the benefits of integrating AppDynamics full-stack observability with Cisco UCCE and learn how:

  • Cisco Contact Center experience delivers the choice, flexibility and reliability you need.
  • Full-stack observability helps prevent outages and errors that impact agent productivity.
  • Cisco Contact Center + full-stack observability can up-level your call center performance.

Speaker and Presenter Information

Charlie DeMarco, Director of Channel Sales Engineering, AppDynamics

Relevant Government Agencies

Other Federal Agencies, Federal Government, State & Local Government


Event Type
Webcast


This event has no exhibitor/sponsor opportunities


When
Thu, May 5, 2022, 2:00pm ET


Cost
Complimentary:    $ 0.00


Website
Click here to visit event website


Organizer
AppDynamics


Contact Event Organizer



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