Qualtrics Reading Between the Lines: How Listening to Citizens is Improving Service at the City of Kitchener
Register for our Qualtrics Canadian webinar series focused on citizen experience (CX) insights on public sector.
This session will foucs on how governemnt can listen to citizens for better community experience.
Attendees will also learn:
- Why the community engagement landscape is shifting, what you need to keep up, and how to get started
- How the City of Kitchener is using just-in-time feedback to improve the citizens' experience with City services.
- City of Kitchener success stories and how they report on the results
Speaker and Presenter Information
Christine Baker, Supervisor, Customer Experience, City of Kitchener
Jaclyn Rodrigues, Customer Experience Associate, City of Kitchener
Vince Vu, MPP Strategic Industry Advisor, Public Sector, Qualtrics
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government, Foreign Governments/Agencies
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Wed, May 18, 2022, 1:00pm - 2:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
Qualtrics Government Team at Carahsoft
