Customer Contact Week

Tyra Banks will be kicking off Customer Contact Week!

The Supermodel turned Super Businesswoman created and executive produces America’s Next Top Model. Tyra is consistently ranked by Time Magazine as one of the world’s most influential people, and serves as CEO of her own multimillion-dollar entertainment company Bankable Productions.

INDUSTRY-SPECIFIC THINK TANKS

Think Tanks are scenario-based, interactive peer-to-peer discussions. Led by expert executives, each discussion will be industry-specific: Banking & Finance, Retail, Travel & Hospitality, Public Sector & Government, B2C and B2B.

IMMERSIVE EXPO HALL
The CCW Expo Hall is the #1 place in the industry to explore solutions, meet vendor partners, and find services to meet your evolving operational needs. We're bringing back the demo drive, prize giveaways, happy hours, and all the fun you can find in between.

CCWOMEN SUMMIT
The inaugural CCWomen Summit features mentorship opportunities, an ally panel, & community-building activities. Join female luminaries from across industries and generations on the most critical issues facing women in customer contact.

CUSTOMER CONTACT LEADERSHIP INSTITUTE
An intensive educational experience for high potential managers who aspire to be directors, VPs, and chiefs. CCW has developed a curriculum that combines a rigorous academic grounding with real-world application.