Creating Frictionless Government and Education Experiences Through Innovation

Government and education services should be easily accessible and simple to use for a wide variety of constituents. As the COVID-19 pandemic demonstrated, constituents can get frustrated and feel left behind when organizations have complex processes and tools, and not all users will be on the same level of the digital playing field. Thankfully, government and educational agencies have shown a willingness to transform their approaches to meet individuals where they are.

Join Government Technology on September 14 at 11 a.m. Pacific/2 p.m. Eastern for a discussion on how your organization can create frictionless and inclusive services through innovation. During this one-hour webinar, you will learn about ideas that can:

• Address digital equity
• Increase usability and inclusivity
• Simplify access to programs and services
• Improve wellbeing of citizens, employees, students and partners