Digital Transformation & Innovation in Taxation

Providing taxpayers with a seamless digital experience.

COVID-19 was a turning point for tax authorities, allowing them to instore and further develop digital services and touchpoints for citizens, customers, and clients around the nation. Whether the IRS specifically or State & Local authorities – the digital transformation of taxation services and unemployment insurance delivery has never been more robust.

This unique moment in time has allowed leaders to capture the imagination of the public by offering digital touchpoints that further democratize engagement with tax authorities and allows for those same authorities to reassess communication, engagement, and service delivery. As leaders nationwide grapple with the best route to take to further ensure accessibility for all – the opportunity to engage with peers and understand what additional innovations can be brought to bear cannot be understated.

Join Digital Transformation and Taxation leaders from across the nation for Public Sector Network’s Digital Transformation & Innovation in Taxation webinar as we provide a deep-dive into the forces driving innovation, the means by which to achieve that innovation, and the impact it is having on people and institutions.