Global Business Services Conference

Shared services and Global Business Service leaders have fully recognized the need to transform their delivery capabilities to support rapidly changing business and competitive requirements. The 2022 Global Business Services Conference will provide service delivery leaders with perspectives, practical examples, and real-life stories. Hear from leaders of the most successful service delivery organizations – on the what’s, why’s, and how’s for delivering true business value.

Topics Include:

• GBS Reference Data: A New Decision Tool
• Experience: Fad or Game Changer?
• Cost, Cost, Cost: How New Technology Unlocks Cost Savings
• Talent Management in a Distributed Delivery Model: Best Practices
• Process Mining: Moving from Data to Enterprise Management
• Contracting for Intelligent Automation: Trickier Than You Think
• Center of Excellence: Up the Value Chain
• Around the World And Back Again: When to Move Work Back In House
• Change Management: What Was Old Is New Again
• Moving Mountains: Navigating HR Shared Services

Who Should Attend

This conference is designed for VPs, SVPs, Directors, and Managers of:

• Shared Services
• Global Business Services
• Business Services
• Corporate Strategy
• HR, Benefits, Administration & Payroll
• Finance & Accounting

This conference would also be of interest to:

• Chief Human Resource Officers
• Chief Administration Officers
• Chief Financial Officers
• Chief Operating Officers