Accelerating Improvements in the Constituent Experience with APIs

Everyone wants to improve the constituent experience for residents accessing public services. Upgrading IT infrastructure, back-office systems and user experiences is at the heart of most conversations surrounding the modernization of state and local governments.

While it may feel almost impossible to make the leap to digital modernization, an Application Programming Interface (API) can help governments quickly improve service delivery without overhauling legacy systems. APIs can help bring any service or transaction online in one easy-to-use interface, improving constituent experiences and accelerating revenue collection and disbursement.

Separating the resident experience from the back-office system of record is the first step in modernization! This webinar will equip you to fearlessly drive resident digital engagement at a much faster pace than you ever thought possible.

Join Government Technology on October 21 at 11 a.m. Pacific/2 p.m. Eastern to learn how APIs can help governments streamline services and electronic payments. We’ll explore how leveraging a digital government and payments platform can:

• Integrate into any back-office system
• Automate any government workflow and their associated payments
• Give residents a consumer-grade experience
• Provide detailed transaction reporting