Connected Compassion: How Counties are Using Data Integration to Weave a Stronger Social Safety Net

Government agencies are hindered by more than just a lack of resources: Legacy systems and agency silos impede information sharing and coordinating services between departments. When an individual needs government service, going to one program or service office usually doesn't address all their needs.

Leaders in Sonoma County, California, recognized they needed a better way to address the needs of their most vulnerable individuals and families. By integrating data across departmental systems to provide a real-time, holistic view of constituent needs, the county was able to improve their ability to address the health, well-being and economic stability of Sonoma.

Similarly, Texas has launched the Harris County ACCESS (Accessing Coordinated Care and Empowering Self-Sufficiency) Initiative that focuses on providing coordinated services to vulnerable residents in need of services across the County’s safety net system and programs. ACCESS Harris County leverages the award-winning care coordination model implemented in various jurisdictions, including the CA counties of San Diego, Orange, and Sonoma.

Join Government Technology, the Sonoma County Director of Innovation, and the Harris County Executive Director of Public Health for a webinar on October 24 at 11 a.m. Pacific /2 p.m. Eastern to learn how governments can bring human touch and technology together to move the needle for positive constituent impact. During this webinar, we'll discuss:

•  The tools available to help agencies design better coordinated service delivery
•  Creating appropriate metrics to determine baselines and evaluate progress
•  How agencies can use data to forecast and mitigate future risk