Management by Committee: How to Improve Engagement, Inclusivity, and Retention without Breaking Your Budget

According to researchers, Toxic Work Culture is 10x more important than pay in predicting turnover.  In an era of unprecedented staffing shortages across the industry, agencies must step up to improve those workplace factors that are within our control.  Turnover due to toxic work culture is preventable. Some unhappy employees describe workplaces that don’t promote diversity and inclusion, cutthroat environments, and failure to recognize employee performance.  This session will discuss ways to improve employee engagement via Management by Committee, an inclusive leadership model that improves employee engagement and buy-in, and ideas for celebrating success without breaking your agency budget.

Speaker and Presenter Information

Diana Knapp’s career in criminal justice spans nearly three decades including work with adult and juvenile offenders in secure settings and in the community across state, federal, and municipal levels.  She began her career with the Missouri Department of Corrections as a Probation and Parole Officer in Kansas City and was eventually promoted to managing the district probation and parole office in Boone County, Missouri.  Her journey included work as an institutional parole officer and case manager, unit manager, and assistant superintendent at an adult male facility.  After returning to Kansas City she opened a juvenile residential program for delinquent youth aging out of foster care in the state of Kansas, followed by a four-year period managing a grant-funded mental health program for municipal inmates in the metro KC area.  From there she managed a federally contracted halfway house for adult offenders and than transitioned to managing the juvenile residential and detention centers for the Jackson County Family Court.  She returned to the Jackson County Detention Center as the Deputy Director in late 2017 and was appointed Director in March 2018. She has an undergraduate degree from Pittsburg State University in history and secondary education and a graduate degree from Columbia College in criminal justice administration.

Relevant Government Agencies

Dept of Justice, State Government, County Government, City Government, Municipal Government, State & Local Government

Event Type

This event has no exhibitor/sponsor opportunities

Tue, Oct 3, 2023, 1:00pm - 2:15pm ET

Complimentary:    $ 0.00

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