Microsoft Virtual Briefing - Modernize the Service Experience

Microsoft Virtual Briefings are exclusive events that bring the cloud community together to connect, collaborate, and learn. You can use this unique opportunity to sit down with Microsoft leaders and subject matter experts in a small, intimate session to focus on tailored briefing topics and to get real-world answers to your questions.

At this Virtual Briefing on Modernize the Service Experience, you will learn how to reimagine the way you deliver service.

Dynamics 365 for Customer Service

Learn how Microsoft Dynamics 365 for Customer Service empowers companies to deliver end-to-end, self and assisted service across the omni-channel. Customers and agents are empowered with the tools they need to ensure quick and accurate resolution, every time.

Automate Business Processes

Help your customers optimize their business processes and reduce costs by automating their workflows at scale with low-code automation designed for all users—coders and non-coders alike—and empower all their team members to achieve more through automation.

These 2hr-Briefings are delivered virtually around the world and attract peers from all industries and skill levels who want to discover how Microsoft can help them innovate quickly and deliver flexible, reliable solutions at scale. We will share insights, specific customer examples and available Microsoft resources to support your next step.