Building High-Performance Government: Key Tenets and Best Practices from the City of Scranton

High performance is not always easy to define, but we know it when we see and experience it. The key tenets include: doing things the right way, creating more impact with less work and fewer resources and staying focused on goals. High-performance governments do these things across departments and functions and share results proactively.  

The City of Scranton is a great example. Scranton Mayor Paige Cognetti was elected on a platform of building trust in government. The City of Scranton is modernizing operations for efficient and responsive government by implementing new technology to provide better services in the most cost-effective way possible. The mayor and department heads are also adopting tools and practices to show the impact to members of the community.

Join Scranton Mayor Paige Cognetti, experts in high-performance government tactics and Government Technology on April 20, 2023, at 10 a.m. Pacific/1 p.m. Eastern to explore:

• The key tenets of high-performance government and what it looks like for the City of Scranton
• How to define and measure high performance across your key departments, from the budget office to DPW
• How to advance the performance of all key departments and tips your agency can implement today