5 Ways to Rejuvenate Your Contact Center with GTS & AWS
In this webinar, Global Technology Solutions (GTS) and Amazon Web Services (AWS) discussed how together they can help rejuvenate your contact center with cloud-based solutions. Hear industry experts discuss 5 key-ways that you and your agency can benefit from GTS's services, including scaling, availability, reliability, omnichannel communication, and on-demand pricing by embracing the cloud!
Download this webinar now to learn about GTS's latest feature releases, AWS services, and how easy it is to deploy, operate, and expand your contact center with GTS.
Attendees of this webinar discovered how to:
- Scale your contact center for growth and manage peak loads
- Use a pricing model that will work for you and your agency
- Ensure availability and reliability with cloud-based solutions
- Use native omnichannel communication
- Easily manage your contact center with GTS & AWS
Speaker and Presenter Information
Anthony Haskins, CX Engineer, Global Technology Solutions
George Adams, Senior Solutions Architect, Amazon Web Services
Pete Conrad, Senior Solutions Architect, Amazon Web Services
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
On-Demand Webcast
This event has no exhibitor/sponsor opportunities
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
AWS Government Team at Carahsoft