Building Social Services Capacity to Improve Client Outcomes

Social services provide a vital safety net for a community’s most vulnerable children, adults and families. However, navigating these services and determining eligibility can be a complex, confusing process for both recipients and workers.

Most agencies have already established a digital presence to better serve clients and expand capacity, but their websites and digital channels often fall short when it comes to accessibility, user experience, and relevant, up-to-date content.

Join this webinar on July 26 at 10am PT/1pm ET to discuss web modernization technologies and best practices that allow agencies to rapidly expand capacity and provide the timely, high-quality engagement that leads to better client outcomes.

In this webinar, we will discuss the following technology-driven approaches to building capacity: