Digital One-Stop: How Institutions Can Decrease Staff Workloads and Support 24x7 Student Engagement
You’re invited to join Amazon Web Services (AWS) for a no-cost, hands-on workshop that features Amazon Connect and QnABot on AWS services. Learn how to improve the student experience, address communication challenges, and decrease staff workloads with AWS Connect and QnABot. Then, learn to build and deploy a cost-effective, scalable digital interface.
Amazon Connect provides a seamless experience across voice and chat for students and staff. QnABot is a multi-channel, multi-language conversational interface or chatbot that responds to your customer’s dialogue and integrates rapid feedback loops for analysis.
In this workshop featuring AWS Connect and QnABot services, you will learn how to:
- Address common student communication challenges
- Build and deploy a cost-effective, scalable, digital front door
- Integrate conversational, natural language self-service into your digital one stop
- Understand sentiment analysis and use artificial intelligence (AI) to create the best user experience
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Tue, Jul 18, 2023, 1:00pm - 4:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Organizer
Amazon Web Services (AWS)
