Customer Identity and the Customer Experience Benefits

Join us for an engaging webinar hosted by Deloitte and Okta, where we will explore the importance of Customer Identity in delivering a trustworthy, contextualized, and frictionless omni-channel experience.


In today's digital landscape, customers expect quick access to what they need, personalized interactions, and the assurance that their data is secure. Failure to meet these expectations can result in losing ground to competitors who prioritize trust and customer-centric experiences.


During this interactive discussion, we will delve into how Customer Identity empowers organizations to infuse trust into their services and brands, starting from the initial click and continuing throughout the customer journey. Our industry experts will provide valuable insights on key topics, including:

  • Establishing trust at sign-up
  • Leveraging the login experience to increase loyalty
  • Enriching user profiles in a non-disruptive, consent-forward manner

Speaker and Presenter Information

Deepak Goyal, Senior Manager - Cyber & Strategic Risk, Deloitte

Vivek (Vic) Lodhi, Managing Director, Deloitte

Liz Rivera, Senior Product Marketing Manager, Okta

Relevant Government Agencies

Other Federal Agencies, Federal Government, State & Local Government

Event Type

This event has no exhibitor/sponsor opportunities

Wed, Aug 23, 2023, 10:00am - 11:00am PT

Complimentary:    $ 0.00

Click here to visit event website

Okta | Deloitte

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