Supporting 911 Centers with AI



With a decrease in personnel and an increase in calls, 911 centers are looking for new methods to help them provide timely support to residents in need.

 

Learn how 911 centers can use the cloud to help shorten call wait times and reduce the burden on dispatchers during a live webinar hosted by Government Technology and Amazon Web Services on September 25.

 

You’ll watch, learn, and chat live with experienced public sector leaders and technology experts who can answer or clarify your questions.

 

What we’ll cover:

  • The services that free up human call takers to focus on emergencies
  • Best practices to mitigate the impact of staffing shortages
  • Using AI-powered tools to prevent operator burnout and enable real-time language translation

Speaker and Presenter Information

Jim Lake, 911 Coordinator and Center Director, Charleston County Consolidated Dispatch Center

 

John Persano, 911 Leader, Amazon Web Services

 

Karthik Samala, Senior Solutions Architect, Amazon Web Services

 

Matt Hibler, 9-1-1 Technology Manager, Charleston County Consolidated Dispatch Center


Morgan Wright — Moderator, Senior Fellow, Center for Digital Government

Relevant Government Agencies

Other Federal Agencies, Federal Government, State & Local Government

View Exhibitor/Sponsorship Details


Event Type
Webcast


When
Mon, Sep 25, 2023, 2:00pm ET


Cost
Complimentary:    $ 0.00


Where
Free Webinar


Website
Click here to visit event website


Event Sponsors


Organizer
Government Technology


Contact Event Organizer



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