Supporting 911 Centers with AI
With a decrease in personnel and an increase in calls, 911 centers are looking for new methods to help them provide timely support to residents in need.
Learn how 911 centers can use the cloud to help shorten call wait times and reduce the burden on dispatchers during a live webinar hosted by Government Technology and Amazon Web Services on September 25.
You’ll watch, learn, and chat live with experienced public sector leaders and technology experts who can answer or clarify your questions.
What we’ll cover:
- The services that free up human call takers to focus on emergencies
- Best practices to mitigate the impact of staffing shortages
- Using AI-powered tools to prevent operator burnout and enable real-time language translation
Speaker and Presenter Information
Jim Lake, 911 Coordinator and Center Director, Charleston County Consolidated Dispatch Center
John Persano, 911 Leader, Amazon Web Services
Karthik Samala, Senior Solutions Architect, Amazon Web Services
Matt Hibler, 9-1-1 Technology Manager, Charleston County Consolidated Dispatch Center
Morgan Wright — Moderator, Senior Fellow, Center for Digital Government
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
View Exhibitor/Sponsorship Details
Event Type
Webcast
When
Mon, Sep 25, 2023, 2:00pm
ET
Cost
Complimentary: $ 0.00
Where
Free Webinar
Website
Click here to visit event website
Event Sponsors
Organizer
Government Technology