The Intersection of Technology and Service
As customer experience (CX) improves daily with conveniences like text reminders, order confirmations, and targeted emails, public sector agencies at every level are reassessing their service journeys to be more human-centered.
Join Granicus for a complimentary webinar to see how agencies are making the right people aware of programs available, maximizing engagement and enrollment, improving productivity, and demonstrating measurable impacts at the intersection of service and technology.
Specifically, attendees will learn:
- How government agencies take a more human-centered approach to serving the public
- Metrics government can leverage to understand program success and iterate strategy
- Ways to achieve maximum engagement on critical initiatives
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Wed, Sep 27, 2023, 1:00pm - 1:45pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
Granicus Government Team at Carahsoft